IS YOUR CONTACT CENTRE FAILING YOUR CUSTOMERS?
Your contact centre is your most important point of contact with your customer base but it can also be a significant cost centre. Getting the right balance between cost-efficiency and excellent customer service is a challenge that Link-Connect’s managed Contact Centre solutions, can overcome.
Link-Connect hosted call centre telephony
We help your customers solve their problems quicker, by enabling you to provide more responsive, more efficient telephone support.
We help your contact centre teams by providing them with a platform that enables them to do their jobs more effectively, route calls more intuitively and track and report on KPIs.
And we help you make the best of your telephony expenditure with an effective, robust solution with no capital expenditure.
SMART Voice, our enterprise-class VoIP Call Centre solution is a feature-rich, resilient hosted solution that helps you deliver best possible customer experience for every call.
This can be achieved through:
Is your PBX is on its last legs? Before you replace it take a look at our VoIP solution, which offers a cost-effective way to update your essential business telephony.
Not only does VoIP provide an easy and scalable way to manage your fixed and mobile telephony, it also provides additional benefits, which your end-users will love.
We work with companies in sectors as diverse as Construction, Healthcare, Automotive, Retail and Manufacturing. But most importantly, we know that every company and every requirement are unique so no matter what your company does, we’ll be delivering the right solution for you.
Below are a few of the companies we help: