Sales Director Glyn Miles, looks at the “what ifs” of disaster recovery
Some years ago I asked a long-standing customer what his disaster recovery plans were. He looked back at me, gave a wry smile. Then he said he would go home, get his passport and head for the nearest airport. A funny exchange that I always remember. Something I bear in mind when talking to people about how they handle the “what if” scenarios of disaster recovery planning.
The customer I had been speaking to was responsible for managing the IT infrastructure of a multi-million pound 24/7 business with zero tolerance for failure. He was joking, of course. But, despite his significant investment in diverse connectivity, dual hardware, disparate power (on and off the National Grid), the mere thought of an outage had him chilled to the core. So much so that he was thinking of escape to a sunnier climate.
Robust strategy needed
Time has moved on, as has the technology. But, so has the demand for reliability, which drives the need for a robust strategy. While in the past, some smaller businesses had never even considered disaster recovery or business continuity plans these now feature highly. This is not only on the management agendas of most companies, but also in the crosshairs of the corporate insurer too.
The impact of a loss of connectivity or inability to access critical applications and data can be catastrophic:
* Loss of revenue.
* Loss of trust.
* Loss of reputation.
Indeed some businesses never fully recover.
“Backup to briefcase” is not enough
A misguided perception of high implementation and running costs or significant business disruption, have left some businesses to rely on old technology. In some cases we even find a manual process being used to ensure the continuation of daily operations. We like to call it ‘back up to briefcase’!
Picture the IT Manager with a copy of the company data on removable media, encrypted of course, in his bag at the end of every day.
Sure, you might think this can do the job in the short term – but is it scalable? What provision is there for holiday or sickness cover? Not to mention how much time is taken to complete the task – every week. This time could no doubt be spent more efficiently elsewhere either at work, or at home.
When you need it you’ll be glad its there
A solid DR strategy is a bit like car insurance or roadside assistance. The cost, combined with the possibility that (hopefully) you will not need to use it, can make it a bitter pill to swallow. Some will always seek out the cheapest option. But, when it is called upon, a well devised plan with a trusted provider can turn it into one of the wisest investments ever made.
Link-Connect specialises in the management of business critical infrastructure. This includes network services, private cloud and telephony solutions. As part of the Private Cloud Platform, we can provide varying degrees of continuity options depending the risk profiles of the business, site and/or applications. These range from a return to full operations within a specified period to a complete live replica with zero interruption to trading platforms and profit centres.